The challenge
Retention plunge due to strong user backlash ('Lie down' protest) and lack of communication
Project focus
Retention plunge due to strong user backlash ('Lie down' protest) and lack of communication
The solution
Deployed dedicated GMs for close communication and community revitalization
The solution
Deployed dedicated GMs for close communication and community revitalization
- 01
Project focus
Retention plunge due to strong user backlash ('Lie down' protest) and lack of communication
- 02
The solution
Deployed dedicated GMs for close communication and community revitalization
Results in numbers
Example project
Average daily posts
| Metric | Data | Context |
|---|---|---|
| Retention D30 | 12.4% | Secure loyal users |
| Daily Posts | 500+ | Up from 10 |
| Paying User | +15% | Increased trust |

