Our expertise, through project stories.
Explore challenges, solutions and results across game and software QA, localization, operations and marketing.
Project stories
11 projects
Collection RPG 'Project C'
Validating rewards, purchases and quests to address duplicate rewards, lost currency and progression errors.
Global MMORPG 'Project A'
100% Critical Defects Removed Pre-launch, Zero Downtime Service
Real-time Interactive Game 'Project B'
Sync errors between users due to web socket latency
Global Fintech App 'Finance Y'
App crashes and security issues on various overseas devices
Commerce Platform 'Shop Z'
QA shortage and deployment delays due to daily updates
Mobile RPG 'Project K'
Connecting cultural and language adaptation for Indonesia with a Southeast Asian pre-registration campaign.
SF Strategy 'Project S'
Maintaining consistency of vast SF lore and terminology
Mobile RPG 'Hero Z'
2x Retention Uplift after Global Ops, 98% Faster CS Response
Mobile RPG 'Project H'
Delayed response (48h) and rating drop due to CS surge right after launch
Strategy 'Project S'
Retention plunge due to strong user backlash ('Lie down' protest) and lack of communication
Casual 'Jump Master'
250k Downloads in 3 Weeks via Indonesia TikTok Challenge